Refund & Replacement policy
DM Valid's refund policy
“Our process for collecting and verifying lists is unlike any other list compiler. Because each of the lists we obtain is owned by a different person and is subjected to a three-step verification procedure that includes email, phone, and social media. As a result, each set has its own set of warranties. In addition, due to business breakdown, fresh data degrade by as much as 6% per month, with the rate of change increases over time. We use current data to revive the idea of “consistently updated data.
Our Guarantee
At DM Valid, we understand the importance of having accurate and reliable contact databases for your projects. That’s why we stand by our commitment to provide you with high-quality data and ensure your satisfaction every step of the way.
Replacement Policy
We guarantee the validity of our contacts, and in the rare event that you encounter any invalid or bounced contacts, we’re here to make it right. Our replacement policy ensures that:
Replacement with New/Valid Contacts: DM Valid commits to replacing all invalid or bounced contacts with fresh, verified ones promptly.
Credit for Invalid Contacts: If for any reason we’re unable to replace invalid or bounced contacts with new ones, we offer you credits equivalent to the number of invalid contacts. These credits can be utilized for future projects, assuring you that your investment is protected.
Simple Credit System: Each invalid or bounced record is counted as one credit, making it easy for you to track and utilize your credits efficiently.
Client Satisfaction Guaranteed:
Your satisfaction is our top priority. If for any reason you are not completely happy with the contacts provided, we offer a full refund based on the cost per contact. We believe in transparency and accountability, and we’re committed to ensuring that you receive the value you deserve.
At DM Valid, we’re dedicated to delivering excellence in every aspect of our service. With our guaranteed replacement policy, you can trust that your contact database is in good hands
We believe in saving time and resources
It’s worth noting that our lead solution comes with a better satisfaction guarantee!
We guarantee that in every purchase, you will obtain the delivery rate promised in the contract, or a timely fix for any bad data discovered, as well as a refund for any database component of emails that bounces, is obsolete, undelivered, or disconnected.
If you have any doubts regarding the use of our services, Contact us now!
Email: info@dmvalid.com
Address: Milagatta Main Road, Shimoga, Karnataka.