DM Valid’s Refund Policy
Our Data Process
At DM Valid, our method of collecting and verifying contact lists is unique. Each list we source is owned by a different provider and goes through a three-step verification process—including email, phone, and social media validation. Because of this, every dataset comes with its own level of warranty. However, due to changes in businesses and job roles, even the freshest data can degrade by up to 6% per month. To maintain quality, we continuously update our databases to ensure you always receive the most accurate and current information.
Our Guarantee
We understand the importance of having accurate and dependable contact data for your business’s success. That’s why we guarantee top-quality databases and are committed to ensuring your complete satisfaction with every purchase.
Replacement Policy
We stand behind the accuracy of our contacts. However, if you find any invalid or bounced records, we will make it right immediately.
Here’s how our replacement policy works:
-
Free Replacement: Any invalid or bounced contacts will be replaced with fresh, verified records at no additional cost.
-
Credit Option: If replacement isn’t possible, we’ll provide you with credits equal to the number of invalid contacts. These can be used for future purchases.
-
Simple Credit System: Each invalid or bounced record equals one credit, making it easy to track and redeem.
Client Satisfaction Guarantee
Your satisfaction is our highest priority. If, for any reason, you’re not fully satisfied with the contacts provided, we offer a refund based on the cost per contact. We believe in transparency and accountability, ensuring that every client receives genuine value for their investment.
Our Promise
We’re dedicated to saving your time and resources with reliable data solutions. Every purchase from DM Valid comes with a delivery guarantee as stated in your contract. If any part of the database includes bounced, outdated, undelivered, or disconnected emails, we’ll promptly replace them or issue a refund.
Need Help?
If you have any questions about our refund or replacement process, we’re here to assist you.
📧 Email: info@dmvalid.com
📍 Address: Milagatta Main Road, Shimoga, Karnataka